Privacy Policy raja123 — Your Information Is Safe With Us

Section 1 Introduction

Raja123 takes the responsibility of handling personal data very seriously. As a trusted online entertainment platform operating for the Malaysian market, we understand that member trust is our most valuable asset. That trust can only be maintained by handling your personal information in a transparent, responsible, and secure manner.

This Privacy Policy is written to explain clearly and in plain language — not complex legal jargon — how raja123 collects, processes, stores, and protects your personal data. We believe you have the right to know what happens with your information, and that is the purpose of this document.

This policy complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and incorporates international data protection best practices. If you have any questions after reading this policy, the raja123 support team is available 24/7.

Section 2 Personal Data We Collect

Raja123 only collects data that is strictly necessary to provide our services safely and effectively. We do not collect unnecessary or excessive information.

Section 3 How Your Data Is Used

The data we collect is used exclusively for stated, legitimate purposes. raja123 does not use your data for any other purpose without informing you in advance.

• Providing, maintaining, and improving the overall raja123 platform services.
• Processing account registration, deposits, withdrawals, and other financial transactions securely and accurately.
• Conducting identity verification (KYC) processes to comply with anti-money laundering legal requirements.
• Sending important account notifications such as transaction confirmations, security alerts, and policy updates.
• Personalising your gaming experience based on your preferences and usage habits.
• Detecting and preventing fraud, unauthorised account access, and other illegal activities.
• Analysing usage patterns for responsible gambling purposes and identifying members who may need assistance.
• Sending marketing communications only to members who have consented to receive them.

Section 4 Data Sharing with Third Parties

Raja123 does not sell or rent members' personal data to any third party. However, there are limited situations where data sharing is necessary:

• Payment Processors: Required financial information is shared with licensed payment processors such as FPX, DuitNow, and eWallet providers to enable transactions to be processed securely.
• Game Service Providers: Minimum required data is shared with licensed game providers such as Evolution Gaming and Pragmatic Play to ensure games function correctly.
• Relevant Authorities: raja123 complies with all lawful information requests from government authorities, courts, or regulatory bodies in accordance with applicable law.
• Identity Verification Service Providers: KYC data is shared with licensed identity verification providers to ensure a fast and secure verification process.

Section 5 Data Security

Raja123 continuously invests in the latest security infrastructure to protect the personal and financial data of every member. Security is not just a feature — it is at the core of everything we do.

• 256-bit SSL encryption for all communications between your device and raja123 servers.
• Fully encrypted databases with strict role-based access controls.
• Enterprise-grade intrusion detection systems (IDS) and firewalls operating 24/7.
• Two-factor authentication (2FA) is available for all member accounts as an added layer of protection.
• Regular security audits by independent cybersecurity experts to identify and address vulnerabilities.
• A clear incident response procedure is in place to ensure any data breach is addressed promptly and members are notified within the stipulated timeframe.

While we take all reasonable precautions, no security system can guarantee 100% protection against all threats. We encourage members to take their own precautions as well, such as using strong passwords and not sharing login credentials.

Section 6 Cookies and Tracking Technologies

Raja123 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled as it affects essential functionality.
• Performance Cookies: Collecting information on how users interact with the platform to help us improve the experience. All data is anonymised.
• Preference Cookies: Saving your preferences such as language, display settings, and game choices so you don't have to reconfigure them every time you log in.

Section 7 Your Privacy Rights as a Member

Under Malaysia's PDPA and the raja123 privacy policy, you have the following rights regarding your personal data. We fully respect these rights and will respond to any request within 14 business days.

To exercise any of the above rights, contact the raja123 support team via live chat or email. We will verify your identity before processing your request to ensure your data is not disclosed to unauthorised parties.

Section 8 Data Retention Period

Raja123 retains your personal data only for as long as necessary for the purpose it was collected, or as required by Malaysian law:

• Active account data: Retained for the duration your account remains active at raja123.
• KYC and financial data: Retained for a minimum of 7 years after account closure, in line with Malaysia's anti-money laundering legal requirements.
• Transaction logs: Retained for 5 years for audit and dispute resolution purposes.
• Technical log data: Retained for 90 days for security and technical troubleshooting purposes.
• Marketing data: Retained until you withdraw consent or request deletion.

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked back to you.

Section 9 Cross-Border Data Transfer

Some of your personal data may be processed or stored outside Malaysia, particularly in relation to international game provider services. In all such cases:

• Raja123 ensures that protection equivalent to or exceeding what is required under Malaysia's PDPA is applied at the transfer destination.
• Data transfer agreements complying with international standards are signed with all partners involved.
• Data transfer only occurs when strictly necessary to provide the services you use.

Section 10 Children's Privacy

Raja123 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If you become aware that a minor has provided personal data to raja123 without parental or guardian consent, please contact us immediately and we will take steps to delete that data.

Section 11 Amendments to the Privacy Policy

Raja123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements.

• For material changes, we will notify members by email or in-account notification at least 14 days before the changes take effect.
• The "Last Updated" date at the top of this page will always reflect the latest version of this policy.
• Continued use of the raja123 platform after any amendments take effect means you accept the updated policy.

Section 12 Contact Us About Privacy

If you have any questions, concerns, or requests regarding the raja123 Privacy Policy or the handling of your personal data, please contact us via:

We are committed to responding to all privacy-related enquiries within 14 business days. For unresolved complaints, you have the right to refer the matter to Malaysia's Department of Personal Data Protection (JPDP).